Effective Date: 4 December 2024
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help us improve your experience by remembering your preferences, analyzing how you interact with our site, and ensuring the website functions properly.
How We Use Cookies
Lumeny Chatbot uses cookies to:
- Provide Core Functionality: Ensure the website and chatbot work as intended.
- Enhance User Experience: Remember your preferences and settings.
- Analyze Performance: Understand how users interact with our site to improve functionality.
- Facilitate Payments: Enable secure transactions via third-party providers like Stripe and PayPal.
Types of Cookies We Use
1. Essential Cookies
These cookies are necessary for the website to function and cannot be disabled. Examples include maintaining session logins or enabling secure payment processing.
2. Analytics Cookies
We use analytics cookies to gather data on website traffic and user behavior. This helps us improve the overall experience. Examples include Google Analytics or similar services.
3. Functional Cookies
These cookies enable personalized features such as remembering your language preference or chatbot settings.
4. Advertising Cookies
We may use cookies to show you relevant advertisements or promotions. These cookies are managed by third-party advertising networks.
Managing Cookies
You can control and manage cookies through your browser settings. You can:
- Delete existing cookies.
- Block cookies from specific websites.
- Disable all cookies (note: this may affect website functionality).
For more information on managing cookies, visit your browser’s help section.
Third-Party Cookies
We may allow third-party services to set cookies on your device, including payment processors (Stripe, PayPal) and analytics providers. These cookies are subject to the third-party’s privacy and cookies policies.
Your Consent
By using Lumeny Chatbot, you consent to our use of cookies as described in this policy.
Updates to This Policy
We may update this Cookies Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Us
If you have questions or concerns about this Cookies Policy, please contact us at:
Email: contact@lumeny.co